Help and support
Talk to the Netagrow team, or find a quick answer below.
Contact us
Phone
Office hours (Zambia time)
Monday to Friday: 8:00 to 17:00
Saturday: 9:00 to 13:00
Sunday: closed
We usually reply within one working day. For something urgent, call.
Common questions
Can't sign in? Reset your password, or sign in with your phone number and a text code.
Getting Neta Alert on WhatsApp? Reply STOP to any message to end it. To ask a question, tap "Ask an officer" under any message. About the pilot
Where do the forecasts come from? Our data and methods and how past forecasts did.
An order from the marketplace? Track it with your phone number.
Your data: privacy policy. Delete your account here or in the app under Profile.